Refund and Cancellation Policy
Order cancellation with full refund is available only in first 24 hours of order placement only, after 24 hours, An deduction of 3.5% of the whole amount will be deducted and rest refund will be generated within 7 working days with the same method of payment you have used.
Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. i.e Manufacturing defects, wrong items received.
Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.
Our Policy for the cancellation and refund will be as follows:
Order can be canceled till the same is out for delivery. You would see an option to cancel within 'My Orders' section under the main menu of your App/Website/M-site then select the item or order you want to cancel.
In case of replacement, there will be no options for the full refund, only 45% of the total amount will be refunded in such scenario.
In case you are unable to cancel the order from 'My Orders' section, you can refuse it at the time of delivery and refund will be processed into the source account, if order amount was paid online. An item cannot be cancelled after delivery of the good/s. After ordering for the good/s, and upto the time of delivery, the customer can cancel the order online
In case of dissatisfaction from our services, clients have the liberty to cancel their products/services and request a refund from us.
Refunds will be issued to the original source account provided at the time of purchase. After the refund has been initiated, as per the Returns Policy, the refund amount is expected to reflect in the customer account with in 45 Business Days.
GKW Retail- Furniture Online
Address: Plot No:-84/17, Mundka Industrial Area, Delhi- India, 110041
Corporate Indentification Number U36912DL2013PTC253861